For two dozen years, I have used a "strength building" illustration as step one to discuss how...
Performance Management Blog
Ideas on People and Performance, Team Building, Motivation and Innovation
2017 – A Year of Choices, Engagement and Innovation
We are at the cusp of a new year and this tends to be the time when people consider new...
A Round Wheel Happy New Year!
We had a Christmas Day brunch at one of the finer hotels here in Greenville and, to put it simply,...
Bad Teambuilding, Good Teambuilding
I continue to be struck by how much team bonding is confused with team building. The latter has...
Monkeys, Management and Motivation – Simple Ideas
Ah, the Internet... And StumbleUpon. Blogs. And research on behavior. And Creative Genius. And...
Are Managers simply BAD or is it the Workplace
This will be a short post, with a link to a solid article and one illustration. Gallup had an...
Santa’s Square Wheels Performance Improvement Poem
A special Holidays greeting to you with the hope that an illustrated "Getting Santa Rolling" poem...
WHAM! The Square Wheels Guy sees a Round Wheel
I shared this story with a couple of associates last night and both said I should blog about it....
Nothing Made Sense – Charter Spectrum Customer Service
I was not intending to blog again today. But this is insane! And I have to vent about customer...
Monday Morning Square Wheels and other thoughts
Here is our new framework for considering how things really seem to work in most organizations,...
What is Negative Reinforcement, a Square Wheels Innovation Framework
The key point here is that removing Square Wheels has widespread, natural systemic reinforcing...
It’s about Perspective Opportunity, People!
Perception. Breakfast of Champions. Or some such thing. Stepping back from the wagon to look for...