HR Management Magazine asked me for an article a while back and I thought to make a copy of it...
On Integrity and Customer Service and improving business results
Integrity and customer service and improving business results are key aspects of the performance...
Dis-Un-Engagement – thoughts for impacting employee engagement in the workplace
A series of different LinkedIn posts in my lists have focused on the general theme of "employee...
Generating LESS Collaboration? Really?? And how about even MORE Collaboration!
I am sitting in a restaurant with a not-to-be-named old friend and customer and we are talking...
Organizational Positive Self-Talk – Ideas for Improvement
Cleaning out some old filing cabinets, I came across my NLP folders, which contained a lot of...
The Customer sets the price for our Square Wheels Facilitation Toolkit!
Please note: We stopped this promotion a while back. People continued to pay our retail price for...
Team Building and Collaboration for Performance Improvement – Large Event Management
The past week has been really interesting, since I have had the chance to talk to a lot of people...
Nobody ever washes a rental car – Thoughts on engagement and ownership
"Nobody ever washes a rental car." I've been using this phrase for dozens of years, since it...
On Trial and Error, Blame Frames and Gotcha’s: Engagement? Innovation? Really?
Engagement and Innovation are NOT easy things to do, yet they can be accomplished if one remembers...
Defense is not good for Innovation – Thoughts on Engagement for Innovation
There was an interesting thread on the Innovation Excellence group on LinkedIn, one that talks...
4 Hours for Innovation. What to do to optimize results…
As a consultant or trainer, let's say you only have 4 hours to help a group of managers or...
On Debriefing Learning – My experiential framework on performance gain
Just a short post here, with more to come. I think this issue of debriefing is a very critical...
Chickens, Teaching, Honesty, Thinking and Innovation – a story
An acquaintance who is always sharing stories and jokes sent me a good one. And the more I thought...
Commitment to Employee Development is good! Engagement? Coaching?
In 2010, employers spent more on employees' development than ever before: businesses in the United...
Facilitation. Why? Ownership Involvement and Employee Engagement
As I was updating some of my orientation thoughts in some of the toolkits I sell, I got into...



