Performance Management Blog

A bit more on Red Brick Thinking and Square Wheels
Square Wheels One with even more of Donna McGeorge's red brick added to the cargo and the road heading uphill

Find my first blog on Red Brick Thinking® here. This blog extends that initial work and adds some additional perspective, merging bricks and wheels.

Red Brick Thinking and Square Wheels fit together unusually well: Donna McGeorge’s Brick move is to subtract what weighs people down, while Square Wheels® turns the newly created space into participative, practical improvement. The combined message is: stop adding work to compensate for a flawed system; remove the unnecessary friction, then involve the people doing the work in selecting and testing better ways to move forward.

Red Brick Thinking frames the issue as an “addition bias,” while the Square Wheels® image makes visible the exhausting consequences of continuing to push and pull ineffective and inefficient practices.

The combined metaphor– Think of the organization’s wagon as working with two related burdens:

Element Meaning Leadership error
Square Wheels Inefficient, habitual ways of doing necessary work: approvals, handoffs, unclear roles, duplicate reports, poorly designed meetings Asking people to push harder, work longer, or show more commitment
Red Bricks Work norms, rules, commitments, emotional patterns, and distractions that should not be on the wagon at all Adding another tool, meeting, metric, initiative, or policy
Round Wheels Better ways of accomplishing genuinely necessary work and implementing better processes and practices Treating the current “solutions” as automatically better, without participation or testing

 

“If it didn’t go thump thump, how would we know
we were making progress, right?”

The key distinction matters. A Square Wheel may be doing something useful badly and simply needs redesign or a different innovation. A red brick may be adding no meaningful value and needs to be removed. Many organizations confuse the two: they try to “improve” a report nobody needs, rather than stop producing it.

We are all familiar with bricks and wheels not working smoothly. A team might spend hours each week creating a detailed operations report that no one reads because the data is already available on a dashboard. Or ten people might attend a recurring status meeting where everyone simply repeats updates that could have been shared in a written note. The work feels official because it is familiar, but it produces no decision, action, customer benefit, or meaningful reduction in risk.

This is where a Square Wheels or Brick idea applies: do not just push harder or try to make the unnecessary process more efficient. Ask, “What would actually happen if we stopped doing this for a month?” If no one can identify a real negative consequence, the organization has found an opportunity to eliminate work and not merely streamline it. Removing an unused report can return hours to an analyst team every month; replacing a status-only meeting with a shared update can give a whole team time back for real problem-solving. Sometimes the most effective improvement is not a new program, tool, or meeting. It is simply having the courage to stop doing something that no longer makes sense.

Square Wheels facilitation already makes the crucial point that people are often so busy pushing and pulling that they lack time and perspective to see possibilities. The visual also assumes that useful resources—round wheels—may already be available but unused. Red Brick Thinking adds a prior question: Before searching for or installing a round wheel, what can we take off the wagon?

Why not ASK?

Square Wheels One with even more of Donna McGeorge's red brick added to the cargo and the road heading uphill

The road is now uphill with even more red bricks as part of the cargo!

A Square Wheels® / Red Brick sequence

A useful integrated improvement model would be:

  1. Stop the wagon briefly.
    Do not begin with, “How can we get more done?” Begin with, “What is making this journey unnecessarily hard?” This is the Square Wheels pause for reflection rather than immediate action.

  2. Identify the thumps.
    Ask people closest to the work: “Where do we waste time, create rework, wait, chase approvals, duplicate effort, or become frustrated?” These are candidate Square Wheels.

  3. Sort each issue: remove, redesign, or retain.
    The Red Brick question is: “If we stopped doing this, what would actually break?” If the answer is “not much,” it is likely a removable red brick. If a real outcome would suffer, it may be a needed function with a square-wheel process that needs redesign.

  4. Generate at least three Round Wheel alternatives.
    This directly extends the Square Wheels practice of having groups generate three possible round-wheel solutions rather than seize the first familiar answer. The discipline prevents “simplification” from becoming a simplistic cost cut or a leader’s unilateral preference.

  5. Run a small experiment.
    Remove one red brick or try one round wheel for a defined period. Measure effects on time, quality, customer impact, coordination, and employee energy—not merely activity volume.

  6. Make the improvement visible and repeatable.
    Keep what works, discard what does not, and repeat. The aim is not a one-time decluttering event; it is an organizational habit of strategic subtraction plus continuous improvement.

A diagnostic canvas

For a team discussion, consider using this simple worksheet:

Question Square Wheels lens Red Brick lens
What are we trying to accomplish? Clarifies the destination of the wagon Prevents preserving activity that has lost its purpose
Where does work go “thump”? Identifies friction and dysfunctional process Reveals unnecessary load disguised as normal work
What are we pushing because “we have always done it”? Challenges inherited operating assumptions Tests whether the activity should exist at all
What is already available but unused? Finds existing round wheels, knowledge, and capability Avoids adding another new program or tool
What could we stop, reduce, combine, defer, automate, or delegate? Reduces the effort needed to move Names candidate red bricks
What must remain—but work differently? Defines Square Wheels worth rounding Protects necessary value from indiscriminate subtraction
What one experiment can we run now? Converts insight into action Keeps removal safe, evidence-based, and reversible

This corresponds well with the book’s grouping of red bricks into cultural issues such as “more,” hustle, accumulation and perfectionism; structural issues such as friction, complexity, noise, stimulation and urgency; and emotional issues such as reactivity, overcommitment, obligation and relationships.

Example Use: Reframing your weekly status meeting

Suppose a cross-functional team spends 90 minutes every Monday in a status meeting. Everyone attends; much of the information is read aloud from a shared spreadsheet; decisions rarely occur; and people leave with more follow-up work.

  • The Square Wheel is the meeting design: one-way updates, overlarge attendance, no decision protocol, and no preparation structure.

  • The red bricks may be the full-attendance rule, the slide deck, reading status aloud, duplicate reporting, and the assumption that all work deserves synchronous discussion.

  • Possible round wheels include an asynchronous update posted by Friday afternoon, a 25-minute decision-and-exception meeting, attendance only for people with decisions or dependencies, and a visible decision log.

The mistake would be adding a new project-management platform, a new dashboard, and another coordination meeting. That is addition bias. The better intervention is to remove redundant work first and then redesign the small amount of coordination that truly needs human conversation.

Facilitation questions

For a Square Wheels session shaped by Red Brick Thinking, I would use prompts such as:

  • “What burdens are people carrying that do not move the wagon?”

  • “Which of our hardest pushes are caused by a necessary activity designed badly?”

  • “Which activities would simply disappear if we stopped confusing busyness with contribution?”

  • “What might we stop doing for 30 days without damaging the customer, mission, or team?”

  • “What Round Wheels do we already possess—ideas, skills, practices, technology, or local workarounds?”

  • “What are people protecting because of habit, fear, identity, perfectionism, or obligation?”

  • “If we removed this brick, what valuable capacity would be released—and what would we deliberately do with it?”

That final question prevents a common failure: simplifying work and then immediately filling the freed capacity with more work. Red Brick Thinking is not only about efficiency; it is about making room for focus, judgment, relationships, recovery, and the work that matters most. Its stated premise is that strategic subtraction can counter complexity, overcommitment, and the reflex to solve problems by adding more.

The resulting combined principle could be stated this way:

Do not ask people to push Square Wheels faster while carrying Red Bricks they never needed. Remove the load, involve the people nearest the work, and install the simplest Round Wheels that reliably move the mission forward.

I trust you find the above to be workable. You can grab the Square Wheels One image with a Creative Commons licensing here and you can freely use these facilitation tips in your training or your organizational improvement efforts,
Download the FREE Square Wheels One image under Creative Commons licensing BY-ND 4.0

Download the FREE Square Wheels® One image and instructor’s guide under a Creative Commons license

 

Note: “Red Brick Thinking” is a term used by Donna McGeorge which she is registering as a trademark.
This post is independent commentary and is not affiliated with or endorsed by Donna McGeorge.

Dr. Scott Simmerman

Dr. Scott Simmerman is a designer of the amazing Lost Dutchman's Gold Mine team building game and the Square Wheels facilitation and engagement tools. Managing Partner of Performance Management Company since 1984, he is an experienced global presenter. -- You can reach Scott at scott@squarewheels.com and a detailed profile is here: https://www.linkedin.com/in/scottsimmerman/ -- Scott is the original designer of The Search for The Lost Dutchman's Gold Mine teambuilding game and the Square Wheels® images for organizational development.

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